Yes. You can use your own laundry bag, however:
- any bag you provide must be fully sealed, we can’t carry baskets or bins with open tops.
- for bags over 20 lbs, please make sure it has shoulder straps. Our delivery concierges are hard workers and sometimes it’s impossible to walk up those stairs with a bag that has nothing to hold on to.
- We can’t accept bags that are damaged or overflowing with clothes.
You can also use a plastic bag for the first time. Please use one large kitchen trash bag if possible, instead of small grocery style bags, unfortunately we can’t accept those.